• This page, MassHealth Hospital Quality and Equity Incentive Program (HQEIP), is   offered by
  • MassHealth

MassHealth Hospital Quality and Equity Incentive Program (HQEIP)

Under the HQEIP, MassHealth’s Acute Hospitals are incentivized to pursue performance improvements in three domains; demographic and health-related social needs data, equitable quality and access, and capacity and collaboration. Acute Hospitals can refer to the resources provided below for information regarding HQEIP implementation, measure specifications, and deliverables templates and timelines.

Implementation Plans

The Performance Year (PY) 1-5 Implementation Plan provides information on MassHealth’s HQEIP for the Acute Hospitals from October 1, 2022, to December 31, 2027. The PY1 Technical Specifications provides additional details pertaining to the first PY from October 1, 2022, to December 31, 2023.

  • HQEIP & CHA-HQEIP Performance Year 1 through 5 Implementation Plan (Updated 1/15/25): PDF | Word

Performance Year 1 Technical Specifications

  • HQEIP Performance Year 1 Technical Specifications: PDF | Word
    • CHA-HQEIP Performance Year 1 Technical Specifications: PDF | Word

Performance Year 2 Technical Specifications

The PY2 Technical Specifications provides additional details pertaining to PY2 from January 1, 2024 to December 31, 2024.

  • HQEIP Performance Year 2 Technical Specifications (Updated 07/02/2025): PDF | Word
    • HQEIP Performance Year 2 Technical Specifications (Change Log): PDF | Word
  • CHA-HQEIP Performance Year 2 Technical Specifications (Updated 07/02/2025): PDF | Word
    • CHA-HQEIP Performance Year 2 Technical Specifications (Change Log): PDF | Word
  • HQEIP Performance Year 2 Technical Specifications Addendum (Payer Codes): PDF | Word

Performance Year 3 through 5 Technical Specifications and Performance Assessment Methodology

The PY3-5 Technical Specifications and the Performance Assessment Methodology (PAM) Manual provide additional details pertaining to PYs 3-5 from January 1, 2025 to December 31, 2027.

  • HQEIP Performance Year 3 through 5 Technical Specifications (Updated 10/17/2025): PDF | Word
    • HQEIP Performance Year 3 through 5 Technical Specifications (Change Log): PDF | Word
  • CHA-HQEIP Performance Year 3 through 5 Technical Specifications (Updated 10/17/2025): PDF | Word
    • CHA-HQEIP Performance Year 3 through 5 Technical Specifications (Change Log): PDF | Word
  • HQEIP Performance Year 3 through 5 Technical Specifications Addendum (Payer Codes): PDF | Word
  • PY3-5 Performance Assessment Methodology (PAM) Manual for HQEIP (Updated 5/19/2025): PDF | Word
  • PY3-5 Performance Assessment Methodology (PAM) Manual for CHA-HQEIP (Updated 5/19/2025): PDF | Word

Performance Year 1 Deliverables and Due Dates

Please find the most up-to-date program deliverables templates, instructions documents, and due dates below. This page will be updated regularly as additional program documents become available.

  • Performance Year 1 Deliverables Timeline and Due Dates (Updated 03/27/2024): PDF | Word
  • RELDSOGI & HRSN Assessment: Zip
  • HRSN Screening Tools & Plan: PDF | Word
  • PIPs: Hospital Key Personnel/Institutional Resources Document: PDF | Word
  • PIPs: Equity Improvement Intervention Partnership Form: PDF | Word
  • PIPs: Mid-Year Planning Report: PDF | Word
  • PIPs: Planning (Baseline) Report: Zip
  • Language Services Attestation Form: PDF | Word
  • Language Access Self-Assessment Survey: PDF | Word
  • Disability Accommodation Needs Report: PDF | Word
  • Disability Competency Self-Assessment: Zip
  • Disability Competency Training Plan: PDF | Word
  • TJC Health Care Equity Report: PDF | Word
  • HCAHPS Survey Submission Instructions (Updated 7/2/24): PDF | Word
  • HQEIP Participation and Collaboration Attestation: PDF | Word
  • Joint Accountability ACO Collaboration Form: PDF | Word
  • Health Quality and Equity Strategic Plan: PDF | Word
    • Version for CHA only: PDF | Word 
  • Stratified Reporting of Quality Data: PDF | Word

Performance Year 2 Deliverables and Due Dates

Please find the most up-to-date program deliverables templates, instructions, documents, and due dates for Performance Year 2 below. This page will be updated regularly as additional program documents become available.

  • Performance Year 2 Deliverables and Due Dates (Updated 08/12/2025): PDF | Word
  • HCAHPS Survey Report (updated 12/2/24): PDF | Word
  • PIP 2 Guidance and Mid-Year Planning Report (Updated 10/11/2024): PDF | Word
  • Health Quality and Equity Strategic Plan (Updated 10/11/2024): PDF | Word
  • Hospital RELD SOGI Data Mapping: XLS
  • Language Access Self-Assessment Survey (Updated 12/2/24): PDF | Word
    • Language Access Self-Assessment Survey Appendix (Updated 11/20/24): PDF | Word
  • Disability Competent Care Training Report: PDF | Word
  • Disability Accommodations Needs Report: PDF | Word
  • The Joint Commission (TJC) Health Care Equity (HCE) Certification Progress Report: PDF | Word
  • Stratified Performance Report (Updated 10/7/24): PDF | Word

Performance Year 3 Deliverables and Due Dates

Please find the most up-to-date program deliverables templates, instructions documents, and due dates for Performance Year 3 below. This page will be updated regularly as additional program documents become available. 

  • Performance Year 3 Deliverables and Due Dates (Updated 10/10/2025): PDF | Word
  • Joint Accountability ACO Collaboration Form (Updated 3/4/2025): PDF | Word
  • Health Quality and Equity Strategic Plan (Updated 9/15/2025): PDF | Word
  • Hospital RELD SOGI Data Mapping: XLS
  • The Joint Commission (TJC) Health Care Equity (HCE) Certification Progress Report: PDF | Word
  • Disability Competent Care Training Report: PDF | Word
  • HCAHPS Data Deliverable Guidance: PDF | Word
  • Measure Assessment Report: PDF | Word

Notices and Memorandums

  • MEMO: Criteria for Approval: PDF | Word

OnBase Reporting System

As part of the HQEIP, Acute Hospitals will submit narrative deliverables (unless otherwise specified) via OnBase. To request access to the OnBase system, please email Health.Equity@mass.gov. Existing OnBase users can login here

  • MassHealth can provide additional guidance on how to use and register for OnBase. Please email Health.Equity@mass.gov to request this information.

CQMV Portal Reporting System

As part of the HQEIP, Hospitals will submit quantitative data (unless otherwise specified) via MassQEX. Access the MassQEX portal to login or register.

For technical assistance or questions regarding registration please contact the QEIP Help Desk at: qeiphelp@telligen.com.

  • Additional detail related to the MassQEX, registration, and file upload is available in the QEIP User Guide: PDF | Word

The Supplemental File Formats for uploading quantitative data to the portal can be found below:

  • HRSN Supplemental File Format (Updated May 2025): XLS
  • Language Access Supplemental File Format (Updated May 2025): XLS
  • Disability Accommodation Needs Supplemental File Format (Updated May 2025): XLS

Questions?

Reach out to: Health.Equity@mass.gov

Date published: January 3, 2024
Last updated: August 26, 2025

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