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MassHealth Member Advisory Committee Community Engagement

As part of the initial planning phase, MassHealth worked with Collective Insight to seek input from community members on development, implementation, and outreach for the MassHealth Member Advisory Committee (MAC).

 More information about these initial community engagement efforts can be found below.

Table of Contents

Community Engagement

MassHealth is partnering with Collective Insight to provide support with MAC development and implementation, including outreach planning and community input.

As part of the planning phase, Collective Insight and MassHealth developed an initial community outreach flyer and worked to engage members and other stakeholders to help inform the process of MAC development, implementation, and outreach.

In April and May of 2024, Collective Insight organized and facilitated a series of 12 meetings (“Brainstorming Sessions”) with 27 MassHealth and community members who had responded to the flyer. Participants included MassHealth members, parents, caregivers, providers, advocates, and other interested individuals from across the state.

Participants were divided into two groups (Group 1 and Group 2) based on interest. Group 2 was divided into two sub-groups (morning and afternoon) to accommodate scheduling. Each group met regularly with Collective Insight and MassHealth over a period of weeks to discuss MAC development, implementation, and outreach.

Group 1 and Group 2 participants met all together for one Final Meeting where they discussed best practices, lessons learned, and recommendations from across each group. Slides and notes from each meeting are below.

MassHealth and Collective Insight would like to thank everyone who provided input in this process.

We look forward to working with you on MAC implementation and future member and community engagement efforts.

Group 1 MAC Meeting Slides and Notes

SlidesNotes
April 26, 2024: PPT | Word April 26, 2024: PDF | Word
May 1, 2024: PPT | WordMay 1, 2024: PDF | Word
May 8, 2024: PPT | WordMay 8, 2024: PDF | Word
May 15, 2024: PPT | WordMay 15, 2024: PDF | Word
May 22, 2024: PPT | WordMay 22, 2024: PDF | Word

Group 2 MAC Meeting Slides and Notes

SlidesNotes
May 2, 2024: PPT | Word

May 2, 2024, Morning: PDF | Word

May 2, 2024, Afternoon: PDF | Word

May 9, 2024: PPT | Word

May 9, 2024, Morning:  PDF | Word

May 9, 2024, Afternoon: PDF | Word

May 23, 2024: PPT | Word

May 23, 2024, Morning: PDF | Word

May 23, 2024, Afternoon: PDF | Word

Final Meeting: Best Practices, Lessons Learned and Recommendations

SlidesNotes
May 29, 2024: PPT | WordMay 29, 2024: PDF | Word

Other Resources

See MAC Initial Community Engagement Flyer in Additional Resources section below.

Additional Resources

Date published: August 16, 2024

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