The State Organization Index provides an alphabetical listing of government organizations, including commissions, departments, and bureaus.
Top-requested sites to log in to services provided by the state
The Getting Started job aids will assist users with guidance on how to log in to the Virtual Gateway, Reset a Forgotten Password, and how to contact Virtual Gateway Customer Service.
Virtual Gateway Customer Service Job Aid
EIM ESM User Acknowledgement Form
Virtual Gateway Login Job Aid
This job aid will guide a user on how to log into the Virtual Gateway, change your password and change your account information.
Virtual Gateway Forgot Password Job Aid
This job aid will guide a user on how to reset a forgotten Virtual Gateway Username/Password.
How to Logon to the Virtual Gateway
This online tutorial will teach a user how to log into the Virtual Gateway, change your password and change your account information.
The Manage Enrollment Locations job aids will assist user who manage EIM contracts and interfaced client enrollments in EIM.
Add/Edit Participating Organization Job Aid
This job aid will walk providers through the process of adding provider locations to individual contracts.
Assign Enrollment Locations Job Aid
This job aid will walk providers through the process of assigning interfaced clients to a provider location.
The Client Data Entry and Enrollment job aids will assist users who manually enter client enrollment records into ESM.
The EIM Billing job aids will assist users who work with Accommodation Rate, Cost Reimbursement and Unit Rate contracts in EIM. This section also provides guidance on EIM/ESM statuses, running reports, and completing CIES Progress Documentation Forms.
The Ready Payment job aids provide guidance on how to reconcile payments and also provide information on the Ready Pay schedule.
A number of EIM/ESM reports are available to authorized users. The following list of reports include the names of the reports, a brief description, benefit and parameters along with the roles through which access may be granted to agency, provider or operational users.
The Health Insurance Portability and Accountability Act of 1996 (HIPAA) job aids provide guidance on how to read and reconcile HIPAA Claims Files in EIM.