The State Organization Index provides an alphabetical listing of government organizations, including commissions, departments, and bureaus.
Top-requested sites to log in to services provided by the state
The Getting Started job aids will assist users with guidance on how to log in to the Virtual Gateway, Reset a Forgotten Password, and how to contact Virtual Gateway Customer Service.
The Manage Enrollment Locations job aids will assist user who manage EIM contracts and interfaced client enrollments in EIM.
The Client Data Entry and Enrollment job aids will assist users who manually enter client enrollment records into ESM.
The EIM Billing job aids will assist users who work with Accommodation Rate, Cost Reimbursement and Unit Rate contracts in EIM. This section also provides guidance on EIM/ESM statuses, running reports, and completing CIES Progress Documentation Forms.
The Ready Payment job aids provide guidance on how to reconcile payments and also provide information on the Ready Pay schedule.
The Health Insurance Portability and Accountability Act of 1996 (HIPAA) job aids provide guidance on how to read and reconcile HIPAA Claims Files in EIM.
HIPAA - Version 5010 Transactions in EIM/ESM
Access this link for Provider User Manuals and Instructional Materials